jab system ne gadbad ki toh help bhi sahi nahi thi
Training aur onboarding ke dauran jab kuch cheezein galt ho gayi thi, toh mujhe laga ki software thoda zyada ready hona chahiye tha. Pehli baar jab sign up kiya, toh dialer connection mein issue aaya, aur automatic update ne kabhi kabhi features ko confuse kar diya. Lekin training ke framework ne yeh sikhaya ki jab problem aaye, toh support ko contact karte raho. Maine phone par support team ko call kiya, unhone dhairya ke saath mera problem samjha aur solution dene ki koshish ki. Har baar jab maine unko call kiya tab thoda waqt laga par response professional tha. Mujhe laga ki onboarding process mein troubleshooting guide thoda detailed hona chahiye tha, taaki main khud bhi kuch problems fix kar sakti hoon. Saath hi payment aur invoice process clear tha par jab software glitch ne interrupt kiya, toh thoda anxiety hui. Overall, trainer log achhe thay par missing thi thodi aur advanced problem handling ki training jo main expect kar rahi thi.