1 out of 51 of 5Unverified experienceSupport and communication
jab support thik se nahi mila to frustration badh gaya
Maine WFHI ke technical support team ko kai baar call kiya jab mujhe software ke kuch issues aaye especially dialer ke during workflow. Unfortunately, support se response milne mein zyada time lagta tha aur wo log jo advice dete the wo mere problems ko solve nahi kar pa rahe the. Mujhe laga ki wo mere particular queries ko samajhne mein fail ho rahe hain, aur jab baar baar main explain karne ki koshish karta tha, to lagta tha ki wo impatient ho rahe hain. Iss wajah se mera kaam ruk gaya aur frustration badh gaya. Mujhe laga ki agar communication thoda better hota aur samay par help milti, toh main zyada smoothly kaam kar pata. Ab door se sochta hoon toh samajh nahi pata ki problem kahan thi, software mein ya support system mein.