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WFHI review

jab support team ko call kiya toh lag gaya help milega ya nahi

3 out of 53 of 5Verified customerSupport and communication

jab support team ko call kiya toh lag gaya help milega ya nahi

Mai thodi frustrated thi jab pehli baar support team ko call kiya tha kyunki mera issue thoda complex tha aur initial response slow lag raha tha. Phone pe baat karte waqt mujhe laga ki shayad yeh mera case handle nahi karenge par jaise hi samajhne lage problem ko toh support wale ne achhe se guide kiya aur patiently mera poora doubt clear kara. Par kahi baar mujhe lagta hai ki agar automatic updates ya dialer mein thodi better communication hoti toh main baar baar support ko call na karti. Help milna toh zaroori tha par jis speed se hua, usse mujhe lagta hai agle baar bhi mujhe help ki zarurat pad sakti hai. Invoice process smooth tha par us same jo confusion support mein dekha, wahi thoda awkward laga. Overall mai support ke bina thodi helpless feel karti hoon kabhi kabhi, chahe training mein sab kuch samjha ho.

Revathi ChhabraHimachal Pradesh, IndiaExperience: Published:
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