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WFHI review

Jab support se baat ki, samajh nahi aaya ki kya ho raha hai

2 out of 52 of 5Verified customerSupport and communication

Jab support se baat ki, samajh nahi aaya ki kya ho raha hai

Support se baat karte waqt mujhe laga ki main baar baar wahi baatein repeat kar rahi hu jiski wajah se phone par wait karna pad raha hai. Bahut average experience tha kyunki mujhe lagta hai unki communication efficient nahi thi. Phone par delay ke karan frustration badh gaya. Jab tak solution milta, usmein kafi time lag gaya jo mera patience khatam karne wala tha. Support staff baar baar basic information mangte rahe, jisse lagta tha ki problem samajhne mein unhe dikkat ho rahi hai. Automatic updates ke baare mein support se pucha, toh unhone ek hi baat baar baar repeat ki, jo helpful nahi thi. Dialer aur database ko lekar bhi jab queries uthayi, toh ya toh jawab nahi mil paaye ya phir irrelevant answers mile. Overall, mujhe laga ki yeh moment jab support se baat kar raha tha, samajh aaya ki mujhe zyada systematic assistance ki zarurat hai, jo shayad yahan nahi mil paaya.

Anushka KelkarHaryana, IndiaExperience: Published:
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