2 out of 52 of 5Verified purchaseSupport and communication
jab support se baat hoti toh click nahi hota tha
Mujhe help chahiye thi ek technical issue mein support team se call karke. Par respond hone mein unhone time liya, aur main samajh nahi paayi ki kya ekdam se wo samasya samajh paate hain ya nahi. Call wait karte karte main impatient ho gayi thi kyunki koi instant reply nahi aaya tha. Baad mein jab support ne khud baat ki toh maine feeling ki ki response thoda slow tha aur shayad unki taraf se practice zyada nahi thi technical queries ke liye. Mujhe ek baar laga support helpful hoga, par unfortunately issue na solve hua jaldi na hi smoothly. Dusre aspects jaise invoicing ya payment process theek tha jo mujhe thoda sane feel karaya, but overall support mein der thi.