Jab support samajhne ki baat aayi, toh wo moment kabhi aaya hi nahi
Kabhi samajh nahi aaya ki support waale mujhe kis baat ke liye baar-baar call kar rahe hain ya mujhe phir se problem batani hi padti hai. Jab dialer ka issue bataya, toh pehle call pe solution nahi mila, unhone baar-baar alag-alag cheezein karwayi jisme time waste hua. Repeated explanations dene ke baad bhi clarity nahi mili. Support mein delay tha aur waiting time kaafi hota tha, jo frustrating tha jab kaam mein rukawat aayi. Automatic updates ne kai baar unexpected changes la diye jo mere workflow ke saath match nahi kar rahe the. Billing aur invoicing ko samajhna bhi smooth nahi tha, kahi confusion bani rahi. Poora experience mujhe lagta hai ek baar bhi click nahi hua ki main inke saath confident feel karun for long term use. Software mein kuch features ache hain, par support thoda zyada consistent hona chahiye tha taaki user ko tension na ho.