3 out of 53 of 5Verified purchaseSupport and communication
Jab support samajh mein nahi aaya
Mujhe laga ki support system thoda complicated tha, aur pehle se socha tha ki jyada straightforward hoga. Jab maine phone kiya tha, toh instructions itne clear nahi mile jitna expect kar raha tha. Kabhi kabhi mila guidance mera problem solve nahi kar raha tha, aur baar baar wahi baatein repeat hone lagti thi. Yeh samajhna mushkil ho raha tha ki next step kya hoga, aur main kab tak solve kar paaunga. Lekin ek achhi baat yeh thi ki staff polite tha aur samay dete the calls mein, jis se laga ki unka intent madad karne ka hai. Bas communication thodi aligned honi chahiye thi jo main soch raha tha us hisaab se. Overall, kabhi kabhi lagta tha important cheezon ka wait karna padega, jo thoda frustrating tha.