Jab support samajh mein aya toh lag gaya ki sahi hai
Pehle maine jo software use kiya tha uske mukable, yeh support system zyada responsive aur samajhdaar laga. Pehle, mujhe lagta tha ki help milna mushkil hoga, par yahan telephonic support ne genuine help dikhayi jo mere multiple queries ka sahi jawab deta raha. Ek hafta tak maine daily calls aur database updates try kiye, aur har baar jo dikkat aayi, wo support team ne patiently explain karke solve kiya. Training ke dauraan bhi unhone patiently mujhe guide kiya, jo purane experiences se kaafi alag tha. Haan, kabhi kabhi call response thoda late tha jo thoda frustrating tha, par woh ek minor baat hai compared to overall benefit. Software ke automatic updates ne workflow ko better banaya, lekin kuch functions pe over update hoke changes thode confusing ho gaye. I feel abhi bhi thoda learning curve baaki hai, par support ki quality ne software ka feel completely change kar diya. Yeh ek acha combination lagta hai, jo mujhe lagta hai main aage bhi use karta rahunga.