Jab support samajh aya, tab laga ki sahi hai
Start mein toh main support ke bare mein thoda doubtful thi kyunki jab maine pehla call lagaya tha, mujhe lagta tha ki mujhe turant answer nahi milega. Lekin jab dubara call kiya, toh response thoda behtar mila, aur mujhe laga ki shayad case specific queries pe woh zyada madad karte hain. Jo support representative ji ne baat ki, wo kaafi polite aur patient the, jo impress karne waali baat thi. Bas yeh lagta hai ki kabhi kabhi on-call wait time zyada hota hai, toh thoda sa patience ki zarurat hoti hai user ko. Training ke dauraan bhi communication clear thi, jo mujhe confident banati hai ki agle baar main definitely phir se support se help lene mein hesitate nahi karungi. Matlab overall experience thoda mix tha, lekin positive side yeh bhi tha ki mujhe kabhi feel nahi hua ki mera time waste hua hai. Agar support timing improve ho jaye toh main aur satisfied rahungi, warna abhi bhi mujhe lagta hai ki zarurat padhne pe main madad maang sakti hoon.