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Mujhe toh pehle laga tha ki support se baat karna baad mein complicated ho jayega, par jab main ek b

4 out of 54 of 5Unverified experienceSupport and communication

Mujhe toh pehle laga tha ki support se baat karna baad mein complicated ho jayega, par jab main ek b

Mujhe toh pehle laga tha ki support se baat karna baad mein complicated ho jayega, par jab main ek baar call pe gayi toh feeling badal gayi. Unhone patiently meri queries suni aur dialer aur database features ko samjhaya, jis se mujhe samajh mein aaya ki kya karna hai next steps mein. Vo moment jab unki baat clear hui, tab jana ki yeh system mujhe samajhna start ho gaya hai. Phir bhi, thoda sa time laga kyunki har baar sab kuch perfect nahi hota, kabhi kabhi lagta hai ki thoda jyada wait karna padta hai jab mujhe turant help chahiye. Billing aur invoicing ko lekar pehle confusion tha, par support ne usme guidance de diya. Automatic updates bhi chal rahe hain jisse software naye features lekar aata hai lekin usme kabhi kabhi bugs nikalte hain, jise report karni padti hai. Overall, agar mujhe future mein help chahiye toh mujhe pata hai ki kahaan se start karna hai aur ye confidence mila hai ki support team se acha interaction hoga.

Vaishali AhujaKarnataka, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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