Jab support ne thoda confuse kiya, tab samajh aaya kya chahiye tha
WFHI ki support team se baat karna tha toh mujhe laga main clear instructions paunga, par actual mein experience thoda mix raha. Initially, unhone jo training batayi thi uss hisaab se main thoda confident tha ki saari queries easily solve ho jayengi. Lekin jab maine pehli baari telephonic support li, toh mujhe lag raha tha ki mera problem exactly samajh nahi pa rahe hain. Vo moment jab mujhe laga ki communication break ho raha hai, tab mujhe apne aap hi check karna padha software ke features ko. Haan, unhone finally solution diya, par wo turant nahi tha. On the positive side, invoicing process smooth tha aur payment system bhi user friendly laga. Caller dialer feature bhi average se better tha, par database maine thoda complicated mehsoos kiya. Overall, mujhe lagta hai ki agar support thoda aur proactive hota toh experience behtar hota, lekin jo mila uss se main itna bhi naraaz nahi hoon.