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WFHI review

jab support ne sahi se click nahi kiya

3 out of 53 of 5Unverified experienceSupport and communication

jab support ne sahi se click nahi kiya

Mujhe lag raha tha ki support team kaafi responsive hogi, par thoda sa mixed experience raha. Kuch baar jab main unse contact kiya to they replied quickly aur meri query solve kar di, jo ki achha laga. Par ek baar jab mujhe call dialer ke setup mein problem aayi, toh response thoda slow tha and mujhe apne taraf se zyada try karna pada. Mujhe yeh bhi laga ki training aur onboarding kaafi standard the, but jitna main soch rahi thi, utna helpful nahi lage. Invoice aur payment process theek tha, clear instructions thi par kuch confusion bhi baaki raha. Overall, mujhe laga ki support team ne change laane ki koshish ki par har baar nahi ho paya. Mujhe lagta hai ki agar yeh thoda aur helpful hota, toh experience bahut better hota. Fir bhi software apne kaam ka lagta hai aur main abhi bhi use kar rahi hoon with cautious optimism.

Chaitali SridharanManipur, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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