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WFHI review

jab support ne click nahi kiya

3 out of 53 of 5Verified customerSupport and communication

jab support ne click nahi kiya

Maine support ko call kiya jab mujhe dialer setup me dikkat aayi thi. Unhone toh waqt pe help di, par kuch solutions mere liye effective nahi the. Database integration wali baat samjhane mein clarity thi, lekin jab maine automatic updates ka issue uthaya, lag raha tha ki samajhne mein thodi confusion ho rahi hai. Onboarding flow mein kuch steps samajh aayi aur kuch mein main fass gayi. Mujhe lagta hai ki agle baar bhi help ki zarurat padegi, kyunki software ka kuch part kaafi straightforward tha lekin kuch part mein mujhe lag raha tha ki better guidance mil sakti thi. Payment process clear tha, par invoicing se thoda sa time laga arrange karne mein. Overall experience thoda mixed hi raha, matlab kabhi frustration tha toh kabhi relief bhi mila jab support ne sahi direction di. Aise hi dobara agar zarurat hui toh contact karungi, par soch kar karungi kyunki clarity waise nahi thi jitni main expect kar rahi thi.

Divya NairHimachal Pradesh, IndiaExperience: Published:
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