Skip to main content

WFHI review

Jab support ne click kiya tabhi kaam hua

4 out of 54 of 5Verified customerSupport and communication

Jab support ne click kiya tabhi kaam hua

Mujhe WFHI ka telephonic support chahiye tha jab main software ke dialer feature mein phase gayi thi. Shuru mein main thoda confuse thi ki kaise apna database integrate karun, aur support ko call kiya toh unhone kaafi patiently mera issue samjha. Unke responses clear aur genuine lag rahe the. Ek point par mujhe laga ki support team thodi slow ho gayi hai aur mein thoda frustrated ho gayi, par phir jab unhone ek alternative solution diya tab hi mujhe samajh aaya ki ye kaam hoga. Overall, support se baat karke mujhe acha laga ki jab next time koi dikkat hogi toh main unse phir contact kar sakti hoon. Haalanki mujhe lagta hai ki kabhi kabhi communication mein thoda aur tez hona chahiye, warna sab theek tha. Payment aur invoicing single page par easy thi, lekin thoda customization chahiye jiski wajah se main soch rahi hoon ki agla update aise ho toh aur pehle issues lessen ho sakte. Training session theek tha, thoda detailed hona chahiye jisme dialer aur calling tools ko aasan tarike se samjhaya gaya ho. Toh agar aapko practical help chahiye jo kaam kare, toh yeh option try karna chahiye par support mein thodi patience rakhni par sakti hai.

Bhavana SenGujarat, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy