Jab support mila toh samajh aaya ki expectation theek the
Before starting with WFHI, main expect kar rahi thi ki support thoda slow hoga because it’s remote software. Lekin jab telephonic support ko call kiya, mujhe laga unhone mere saare sawalon ka sahi aur jaldi jawab diya. Training ke dauran bhi, agar koi doubt hua toh wo patiently solve kar diya gaya. Yeh support experience bilkul waise hi tha jaisa main soch rahi thi, jiski wajah se mujhe apna kaam smooth karne mein help mili. Software updates automatic milte rahe, jis se naye features bhi milte rahe bina extra efforts ke. Signing up process aur invoicing bhi clearly bataya gaya tha, jisme koi confusion nahi tha. Bas support team ka attitude aur communication mujhe sabse zyada impress kiya. Mujhe lagta hai ki aise support ke bina thoda mushkil hota to sab kuch samajhna. Overall, jab support mila toh hi mujhe laga ki ye product valuable hai aur meri expectations fulfill hui.