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WFHI review

Jab support mein baar-baar wahi baatein repeat karni pari

2 out of 52 of 5Verified purchaseSupport and communication

Jab support mein baar-baar wahi baatein repeat karni pari

Maine jab pehli baar support ko call kiya tha, toh mujhe laga ki shayad wo meri problems samajh kar jaldi solve karenge. Lekin baar-baar ek hi cheez repeat karni pad rahi thi, jaise woh mere issue ko pehli baar sun rahe hain. Thoda patience rakhna pada during the wait, kyunki kabhi-kabhi connection stable bhi nahi tha. Haan, ek baat positive yeh thi ki jo agent mila, usne finally mera problem samajhne ki koshish ki aur proper instructions diye. Par overall, itna waiting aur bar-bar explain karwane mein time waste hua. Kabhi kabhi lagta tha ki shayad mujhe apne end se zyada self-help pages padh lene chahiye the takki main jaldi se kaam shuru kar sakta. Support ke timings thode flexible hote, toh better lagta kyunki main kabhi kabhi working hours ke baad call karta hoon. Khair, ek baat toh hai, eventually jab samajh mein aaya ki kis step par kya karna hai, tab clarity thi. Par starting mein confusion gaya, aur usse frustration bhi badh gaya. Shayad agar repeat na karna padta, toh experience zyada accha hota.

Kunal MadhavanAndaman and Nicobar Islands, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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