Jab support ka asli matlab samajh aaya
Maine expect kiya tha ki support se mujhe turant aur clear response milega, aur generally wo mila bhi. Onboarding ke dauran kuch issues aaye the, jaise ki dialer setting samajhne mein thoda time laga, par support team ne patiently guide kiya tha. Wo call pe bhi available the, jo bahut convenient raha. Kabhi kabhi response thoda slow hua, especially jab complex database queries ke baare mein sawal kiya, toh mujhe lagta tha ki thoda aur thorough hona chahiye tha clarification. Lekin overall, jo communication ka level tha, wo mere expectations se milta julta tha. Training sessions mein bhi jo cheezein batayi gayi thi, largely sahi aur up-to-date lagi. Agar baat karoon thodi si reservation ki, toh automatic updates kabhi-kabhi confuse kar dete the ki naye features kaise use karne hain bina proper guidance ke. Yeh chhoti si dikkat hai, par overall service achhi rahi. Main WFHI ke support se kaafi satisfied hoon, thoda aur rapid follow-up chahiye tha bas.