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WFHI review

Jab support finally samajh aya, baki sab theek tha

3 out of 53 of 5Verified customerSupport and communication

Jab support finally samajh aya, baki sab theek tha

Signing up process ke baad support team se contact kiya tha. Initially, lag raha tha ki setup mein thodi difficulty hogi kyunki sab cheezein automated thi aur koi human touch kam tha. Lekin jab mein training modules samajhne lagi to pata laga ki startup ke waqt thoda patience chahiye hota hai. Call dialer aur database integration setup ek baar ho gaya, toh aage se usage straightforward tha. Aise hi telephonic support ke liye jab phone uthate ho, toh thoda wait bhi karna padta hai; ongoing support ko lekar thodi inconsistency feel hui kabhi kabhi. Mujhe lagta hai ki aapko onboarding ke baad bhi thoda hands-on support dena chahiye tha, jo ki thoda lacking tha. However, automatic updates ki wajah se software regularly improved hota raha, jo ki achha tha. Overall, setup should click once initial hurdles paar kar lo, par ongoing communication mein thoda room hai improvement ke liye.

Roshni BanerjeeTamil Nadu, IndiaExperience: Published:
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