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WFHI review

jab support bola toh laga ab samajh aayega par nahi

2 out of 52 of 5Verified purchaseSupport and communication

jab support bola toh laga ab samajh aayega par nahi

Support team se baat karte waqt main thoda disappointed tha. Baar baar mujhe apni baat dobara repeat karni pad rahi thi, aur kisi specific query ka seedha jawab nahi milta tha. Kabhi-kabhi phone par rukna parta tha, wait karte karte time waste ho jata. Mujhe ek baar laga ki shayad ab clarity milegi, par jo bhi main pooch raha tha wo thoda confusing rehta. Training aur software ke baare me basic information dena okay tha, par detailed questions ke jawab deri se milte the ya phir incomplete lagte the. Dialer aur database features achhe hain, lekin jab support team se help mangi toh response slow tha. Invoice aur payment process clear tha, isme koi dikkat nahi thi. Overall support experience meri expectations se kam tha, thoda aur quick aur precise response chahiye tha.

Nilesh Rekha PhadkeSikkim, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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