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WFHI review

Jab samajh nahin aaya, tab laga kuch to gadbad hai

2 out of 52 of 5Verified customerSupport and communication

Jab samajh nahin aaya, tab laga kuch to gadbad hai

Pehle main ek aur software try kar chuki thi jo support kaafi fast aur samajhdaar tha, par yahan experience thoda alag raha. Jab main WFHI ka support use kar rahi thi, toh lagta tha baar-baar apni baat dohrani pad rahi hai aur kabhi kabhi waiting bhi zyada thi, jo pehle waale software mein itni nahi hoti thi. Kabhi kabhi mujhe laga voh mere question ko poori tarah samajh nahi paate the, aur task clear karne mein mujhse zyada mehnat karni padti thi. Training sessions thode simple lagte the, par jo chhota database feature tha, woh theek-thaak promised kaam karta raha. Payment process mein clarity thi aur invoices time par mile, jo achha tha. Overall, mujhe ab bhi lagta hai ki agar support team thoda zyada personalized approach leti toh itna bekar nahi lagta. Par training aur software ke automatic updates theek chal rahe hain. Asliyat yeh hai ki mujhe abhi bhi kuch cheezein clear nahi ho paayi hain, isiliye main abhi bhi thodi confused hoon ki agla step kya hoga agar mujhe help leni ho. Matlab, sab kuch perfect nahi tha, magar poori tarah bhi bekaar nahi tha.

Meghna SubramanianTripura, IndiaExperience: Published:
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