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WFHI review

Jab samajh nahi aaya, tab confusion badh gayi

1 out of 51 of 5Unverified experienceTraining and onboarding

Jab samajh nahi aaya, tab confusion badh gayi

Maine training mein start se hi expectations rakhi thi ki sab kuch clearly explain hoga, par reality kuch alag thi. Jo onboarding process tha, wo thoda complicated laga aur training sessions ke explanations itne straightforward nahi the jitna maine socha tha. Jab dialer aur calling tools ko use karne ki koshish kari, to kaafi cheezein samajh nahi aayi. Mujhe laga tha ki database features ko achhi tarah cover kiya jayega, par voh bhi vague rahe. Training ke dauraan mujhe lagta tha ki mujhe zyada independence di ja rahi hai bina proper guidance ke, jis se aur confusion badh rahi thi. Automatic updates ki wajah se software mein changes aaye, lekin unke bare mein clear information nahi di gayi thi jis se mujhe doubt hua ki kya naye features mere workflow ke leye sahi hain. Telephonic support se answer milna bhi mushkil tha, clarity nahi milti thi. Overall jo point pe mujhe sabse zyada confusion hua, wo tha jab mujhe samajh hi nahi aa raha tha ki kaunse step pe kya karun, aur expected clarity nahi thi training mein. Yeh experience kabhi samajh mein nahi aaya aur maine mehnat karne ke bawajood bahut kuch miss kiya.

Sheetal GaonkarTripura, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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