Jab samajh hi nahi aaya stepwise process ka flow
Woh moment jab main soch rahi thi ki sab step saaf aur easy hoga, par wo kabhi aaya hi nahi. Jab main sign-up karne ki koshish kar rahi thi, sab kuch itna mixed lag raha tha. Jo step follow karni thi pehle, wo mere liye later dikhaayi deti thi aur jab main agla step samajhne ki koshish kar rahi thi toh pichla step clear nahi hota tha. Mujhe samajh nahi aaya ki yeh order logically kyu nahi banaya gaya. Itna time waste hua kyunki main confuse thi ki database setup karna hai ya dialer pe jana hai. Jo software main use kar rahi thi, uska onboarding flow bilkul logical nahi tha, aur iske wajah se mera pura experience disappointing raha. Support se contact kiya toh zyada help nahi mili, kyunki woh bhi agar step wise kuch bata pate toh behtar hota. Mujhe laga ki first hours jab main try kar rahi thi toh zyada clear guidance milegi, lekin wo nahi mila.