Jab samajh hi nahi aaya ki support kitna available hai
Main daily basis par WFHI ke support se frustrated ho gayi thi kyunki unka communication bilkul smooth nahi tha. Pehle din toh sab thik laga tha, lekin jab maine rozana use karna shuru kiya, tabhi pata chala ki telephonic support itna reliable nahi hai jitna maine expect kiya tha. Har call pe response time bahut lamba tha aur samajh nahi aaya ki kaise mera issue escalate hoga. Dialer software bar bar hang hota raha aur database features ko access karte waqt errors aate rahe. Automatic updates ke baad kaafi baar changes ka pata nahi chala aur wo unexpected lag rahe the. Training ke duran jo processes sikhaye gaye the, unka follow-up support utna effective nahi tha. Invoice aur payment process simple hona chahiye tha, lekin receipts aur notifications delay hote rahe, jis se confusion badh gaya. Yeh sab dekh kar lagta hai ki system itne complex workflows ke liye abhi ready nahi hai. Aise dinon mein help milna chahiye tha, par patience khatam hone laga jab response nahi mila.