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WFHI review

Jab samajh aayi to disappointment bhi bada tha

2 out of 52 of 5Unverified experienceSales and pre-purchase

Jab samajh aayi to disappointment bhi bada tha

So I had thought ki WFHI software mera working hours schedule ke hisaab se fit hoga, kyunki pre-purchase information mein flexible timing ka mention tha. Lekin jab main use karna start kiya, toh pata chala ki system zyada tar fixed call schedules recommend karta hai, jo meri actual working hours ke saath match nahi karta tha. Onboarding mein training sessions bhi iss mismatch ko lekar kuch confusion create kar rahe the. Database feature achha hai, but jo calling tools hain, unke timings aur auto-dialer setting thode restrictive lage. Mujhe laga customer support se baat kar ke shayad kuch flexibility mile, but who bhi zyada helpful nahi tha iss mamle mein. Payment process clear thi, invoices time par aaye, and overall software ka interface theek tha, par timing ki jaisi expectations thi, wo meet nahi hui. Mujhe lagta hai ki agar yeh aspects pe thoda aur dhyaan diya hota toh shayad experience better hota. Ab main soch rahi hoon ki agli baar purchase se pehle timings pe clearly confirm karungi.

Purnima RaiKarnataka, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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