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WFHI review

Jab samajh aayi tab clarity thi, warna kabhi confuse bhi hua

3 out of 53 of 5Unverified experienceSupport and communication

Jab samajh aayi tab clarity thi, warna kabhi confuse bhi hua

Sochta tha ki support zyada responsive hoga lekin experience mid-level tha. Pehle pilot project mein jo dialer ka setup tha, us waqt se hi kuch queries thi jo turant solve nahi hui. Thoda time laga unke response aane mein, aur kabhi jab main follow-up karta tha toh delays bhi dikhe. Database integration mein thoda patience to chahiye tha, kyunki guidance expected se thodi kam clear thi initially. Par dheere dheere jab unke telephonic support ke saath sampark bana, tab things started clicking and unhone acche se samjhaaya. Training ke dauran jo onboarding module tha, usse ek base toh mil gaya, par human interaction ke bina sab kuch samajhna mushkil tha kabhi kabhi. Payment aur invoicing mein koi dikkat nahi bani; wo smooth tha. Overall, woh moment jab mujhe lagne laga ki main samajh raha hoon software ki range, thoda late aaya par acha laga ki finally itna supporting touch mila. With a bit more promptness, experience aur behtar hota.

Prashant KurupLadakh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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