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WFHI review

Jab samajh aayi ki support se clarity nahi mil rahi

2 out of 52 of 5Verified customerSupport and communication

Jab samajh aayi ki support se clarity nahi mil rahi

Maine pehle socha tha ki telephonic support se sab process clearly explain milega, magar meri experience aisa nahi raha. Jab main onboard karne ke baare mein call ki, tabs tak bhi mujhe lag raha tha ki instructions sirf partial thi. Database feature ki baat samajh mein aate aate hi confusion badh gyi thi. Dialer use karte waqt bhi jab koi problem aayi, toh immediate solution nahi mila aur mujhe baar baar repeat karna pada ki kya karna hai. Automatic updates ke baare mein jab poocha, toh koi clear timeline ya detail nahi di gayi thi, jo kaafi frustrating thi. Training material bhi mujhe lag raha tha ki adhura hai, jiski wajah se set up ke waqt lagatar queries thi. Invoicing aur payment system bhi thoda confusing tha initially. Overall, mujhe lag nahi raha ki communication aur support system effective tha, kuch moments pe laga ki clarity bilkul nahi thi aur samajhneme bohot mushkil hui. Mere experience mein, support aur communication aise hi adhoore aur mushkil lage.

Payal Nagesh RamanathanJharkhand, IndiaExperience: Published:
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