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WFHI review

Jab samajh aaya tab kaafi saari baatein repeat hui

3 out of 53 of 5Unverified experienceSupport and communication

Jab samajh aaya tab kaafi saari baatein repeat hui

Mujhe software ke baare me samajhne me kuch waqt laga, especially jab main calling tools aur dialer pe kaam kar rahi thi. Pehle toh mujhe support helpline pe kaafi baar call karna pada kyunki har baar mujhe doubles explanations deni padti thi—support team naye agents ko assign karti thi jbhi call karte. Waiting time bhi kabhi kabhi zyada tha, is wajah se kaam delay hota tha. Jo cheezein mujhe samajh nahi aayi thi, unko samjhane ke liye alag alag tarike use karne pade. Database ka use kaafi straightforward tha lekin jab tak main uske features ko memorize karti, tab tak alag alag baar help leni padti thi. Jo moment samajh aaya, us time clear hua ki software achha hai par thoda patience aur time dena padta hai. Automatic updates ke baad software thoda better hua. Overall, experience kuch positive tha, par patience ki zarurat badi thi aur repetition zor shor se dikha available support system me.

Jaya DatarLakshadweep, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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