3 out of 53 of 5Verified customerSupport and communication
jab samajh aaya support ka matlab ya laga time zyada lag raha hai
Honestly, support se baat karte waqt mujhe lag raha tha ki baar baar same baatein karwani pad rahi hain. Ek baar jab mujhe dialer mein kuch problem aayi, support ko call kiya, par har step pe mujhe wohi basic information deni padti. Wait bhi kaafi hua, kabhi kabhi line drop hoti thi. Lekin jab ek baar samajh aaya ki kis tarah se wo log issue track karte hain, toh baat thodi better lagi. Thoda patience chahiye, aur shayad agar wo thodi efficiency badha dein, toh user experience aur smooth ho sakta hai. Overall, problem solve hui, par thoda frustrating bhi tha kyunki har baar same cheez explain karni padti thi, aur response time kabhi kabhi slow lagta tha.