jab samajh aaya setup ka ongoing aspect, tab thoda confuse ho gaya
Main initial sales process me thoda confuse tha is baat ko leke ki setup ek baar ka hai ya phir ongoing support milega. Jab first time sign-up kar raha tha tab sab simple laga, invoices aur payment process smooth tha. Par fir jab use karte hue training aur dashboard ko samajhna pada, tab me mahasoos kar raha tha ki kaafi cheezein regular hoti rahengi, like database updates aur dialer maintenance. Pre-purchase mein ye baat clear nahi thi ki automatic updates kitne frequent hongi ya khud mujhe manual kuch karna padega. Is combination ne mujhe thoda sochne pe majboor kiya ki kya ye long-term meri expectations pe fit baithega. Call dialer aur calling tools acchi tarah device par chal rahe the, jo ek positive side tha. Overall yah mix feel tha—kuch cheezein one-off thi par bahut saari ongoing maintenance ke liye depend karti hongi meri personal engagement par. Concept samajh aaya jab thodi der service use ki aur phir laga ye 100% fixed contract nahi hai jaise maine socha tha.