Jab samajh aaya ki tum log expectations match nahi karte
Main soch raha tha ki training aur onboarding itna seamless hoga jitna tum log kehte ho, par jab main actually process mein gaya toh mujhe laga ki tumhari jo promises hain, woh thode unrealistic hain. Tum log ne jo pre-purchase mein dikhaya tha, uske basis par main ready tha, but jab manuals dekhe toh woh expected clarity nahi diye. Tumhari training sessions ka pace thoda fast lagta tha, aur mujhe laga ki tum log un logon ke baare mein nahi sochte jo itne technical nahi hain. Tum log ke software ke kuch modules better explanation deserve karte hain, par woh chhode diye gaye. Main expect nahi kar raha tha ki sab perfect hoga, par jo mila woh thoda kam tha meri expectations ke mutabik. Tum log ko apne training content ko revise karna chahiye tha taaki naye customers ko bina confusion ke samajh aaye. Signing up ka jo process tha woh clear tha, but training ki quality improve karne ki zaroorat hai, warna tum log kitna bhi achha software banao, par adoption mushkil hota rahega.