Jab samajh aaya ki support thoda slow hai, tab disappointment hui
Maine jab WFHI ke telephonic support ko try kiya, toh initial response theek-tha, thoda decent tha. Software use karte waqt kuch technical issues aaye, toh ek do baar call kiya customer support ko, lekin har baar thoda response mein time lagta tha. Ek baar toh problem discuss karte karte, laga ki agent ko mere concern ka proper samajh nahi aa raha ya system mein update hone mein late ho raha hai. Thoda patience rakhna pada, par fir bhi kisi tarah pura solution mila. Dusri baar response aaya reasonable time mein, aur user support helpful tha with the explanation. Lead kehte hain ki kisi moment par lagta ki finally samajh paaye hain mere issue ko, par doosri baar feedback clear hone mein waqt laga. Mujhe lagta hai agar response thoda fast hota toh yeh slow communication ki problem utni badi nahi lagti. Isliye support ka experience mixed raha, kiha jaa sakta hai sometimes acche se samjha jaata, par kabhi bhool ho jaati thi.