3 out of 53 of 5Unverified experienceSupport and communication
Jab samajh aaya ki setup sirf shuruaat hai, tab zyada clear hua sab
Mujhe laga tha ki setup simple hoga aur ek baar ho jayega, uske baad sab smooth chalega. Lekin jab main software ko actively use karne laga, toh realize kiya ki continuous support aur communication ki zarurat padti hai. Telephonic support se jab help maangi thi, toh kuch queries turant solve ho gayi par kuch mein thoda time laga, jo shayad mere expectations se thoda slow tha. Par training sessions aur onboarding ne ek base banaya tha jisse main aksar khud troubleshoot kar payi. Iska matlab hai ki setup mein kaam hua par regular communication aur weekly updates ke bina mera workflow kuch slow ho jata. Overall, setup aur ongoing support dono important the, aur ye mujhe samajh mein tab aaya jab maine actual use start kiya.