Jab samajh aaya ki kab help chahiye thi, tab yaad raha nahi
Mujhe lagta hai ki WFHI ka support system dono hi taraf se thoda mixed raha. Onboarding ke doraan mujhe initial training aur software ka use samajhne me thodi madad mili, jo achha tha. Lekin jab complex situation me dialer ya database feature related issues aaye, tab support teams se sampark karna mushkil laga. Kabhi kabhi toh waiting time kaafi zyada hota tha aur baar-baar apni problem ko samjhana padta tha, jisse thoda niraash hua. Lekin haan, automatic updates software ko fresh rakhte hain, aur unka impact mere workflow me positive raha. Sign-up aur payment process comparatively smooth the, unme zyada dikkat nahi aayi. Agli baar jab mujhe kisi help ki zarurat hogi, main hesitate karungi ki call karun ya nahi, kyunki thoda doubt hai ki wo easily solve hoga.