2 out of 52 of 5Verified customerSupport and communication
jab responsivness samajh aaya tab tak delay ho gaya
Support team se baat karne mein delays kaafi the, mujhe normal response se achanak zyada wait karna pada. Initial contacts pe main samajh nahi payi ki koi issue hai ya nahi lekin jab ek baar samajh aaya ki queries par response time jyada hai tab toh frustration badh gaya tha. Jo log telephonic assistance ke liye rely karte hain unke liye ye problem badh sakti hai. Hala ki log courteous the aur solution dene ki koshish karte the, par overall jo promptness expected thi, wo clear nahi thi. Mein sochti hoon ki agar response fast hota toh better hota kaam chal paata.