Jab problem aayi toh support ne thoda confuse kar diya
Mujhe lagta tha ki support team samajh kar problem solve karegi jab main unhe uss issue ke baare mein bataya jo mujhe dialer ke sath ho raha tha. Pehli baar mein phone uthaya toh wo baatein thodi unclear lagi, samajh nahi aaya ki problem kaise fix hogi. Baad mein phir se call kiya, toh mujhe laga ki shayad thoda stuck ho gaye hain ya fir process thoda complicated ho gaya hai unke taraf. Wo baar baar mujhe wahi cheezein samjhate rahe jo maine already samajh li thi, aur asli masla ka hal nahi mila. Twist yeh hua ki main phir bhi unki patience ko appreciate karungi, kyunki wo har baar calmly baat karte the. Lekin wo confusion mujhe pasand nahi aayi, kyunki jab main problem face kar rahi thi toh mujhe clear aur fast solution chahiye tha. Itna feel hua ki shayad wo system thoda slow ya overloaded hai ki problem jaldi solve nahi kar pate hain jab wo kuch galat ho jata hai.