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WFHI review

Jab problem aayi to samajh nahi aaya kya karna tha

1 out of 51 of 5Verified purchaseSupport and communication

Jab problem aayi to samajh nahi aaya kya karna tha

Jab software ka dialer use kar raha tha, tab kuch problem hui. Call connect nahi ho rahi thi aur database feature ka access bhi ruk raha tha. Phir support ko call kiya lekin patience khatam ho gaya jab unhone proper solution nahi diya. Unka response slow tha, aur lag raha tha ki issue ko samajhne mein bhi dikkatein hain. Multiple calls ke baad bhi same problem rahi aur mujhe laga ki software mera kam nahi kar raha. Jab tak automatic updates aaye tab tak system hang karta raha. Support staff ne jo bataya usme bhi clarity nahi thi, matlab samajhne layak koi clear answer nahi mila. Payment ke baare mein bhi kuch confusion thi, jab invoice mila toh mujhe lag raha tha ki mein kuch galat samajh raha hoon kyunki labels aur terms confusing the. Training session mujhe clear nahi hua tha isliye start se hi thoda pareshaan tha. Invoicing aur sign-up process bhi thoda complicated laga. Overall main kahunga ki mera experience satisfying nahi raha, koshish ki lekin software undependable tha mere liye, aur support mein jo chahiye tha woh nahi mila. Phir bhi, shayad dusre users ke liye better ho, magar mere liye ye work nahi kar paya, isliye main yeh feedback de raha hoon.

Manoj SridharanPunjab, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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