2 out of 52 of 5Unverified experienceBilling and payments
Jab payment confusion hua to samajhne mein time lag gaya
Mujhe initially WFHI ki taraf se jo billing aur payment ke issue samjhaane ki koshish hui, wo thodi der se clear hua. Ye toh main kabhi reject nahi karta ki log busy hote hain, lekin mujhe lagta hai thoda zyada proactive hona chahiye tha support team. Jo instant reply mila usme clarity thi jo appreciate karta hoon. Mera problem tab clear hua jab main khud bhi koshish karta raha aur unhe phir bar bar call karta raha. Invoice system thoda complex lagta hai, jo kabhi kabhi confuse kar deta hai ki kaunsi payment kab clear hui. Par haan, jab baat finally samajh mein aayi to laga ki system theek hai. Isiliye main do star ke kareeb rating de raha hoon kyunki smoothness nahi mili, par uske bawajood clarification mila.