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Jab pata chala payment ka issue toh bahut uljhan hui

1 out of 51 of 5Unverified experienceBilling and payments

Jab pata chala payment ka issue toh bahut uljhan hui

Maine socha tha ki payment joh process ho raha hai, sab smooth chalega, par jab invoice galat bana toh mujhe samajh hi nahi aaya ki kya karun. Support ko call kiya toh bataaya ki woh system mein dikkat hai, par koi jaldi solution nahi mila. Baar baar samjhane ko kaha aur phone par wait karte karte thak gayi thi. Lage raha ki koi aise hi confuse kar raha hai. Jab finally pata chala ki problem payment gateway ke taraf hai, tab tak time bahut zyada nikal gaya tha. Aise lagta hai ki thoda transparent aur proactive handling ho toh better hota, par abhi toh bas stress aur confusion hi raha mere liye.

Manisha PawarKerala, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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