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WFHI review

Jab mujhe samajh aya kya mila mujhe

4 out of 54 of 5Unverified experienceSupport and communication

Jab mujhe samajh aya kya mila mujhe

Jab main pehli baar support ko call kar rahi thi, thoda struggle tha ki kaise sahi waqt pe apni problem bataoon ya jo solution chahiye vo samajh paoon. Lekin jab unhone database ka use karna sikhaaya aur dialer feature samjhaya, toh kaafi asaani hui. Mujhe jo chahiye tha woh software mein milta hai, bas kabhi-kabhi jyada options hone ki wajah se confusion hoti thi ki kaunse tab ya section mein jana hai. Automatic updates ki wajah se naye functions time-to-time milte rahe, yeh achha laga. Phone support se baat karte waqt sab clear bataya gaya, lekin kabhi thoda wait karna padta hai jo shayad busy time mein ho sakta hai. Onboarding mein thoda zyada time laga, par training videos ne help ki. Sign-up process straightforward tha, aur invoicing kaafi transparent thi. Payment process mein thoda extra step aaya jahan thoda question hua, fir bhi handle kar liya. Overall, software ka interface sahi lagta hai par mera ek chhota suggestion hoga ki thoda aur clear navigation hona chahiye taaki naye users ko jaldi sab samajh aaye. Main aise hi support aur updates ki umeed karti rahungi.

Latika MalikSikkim, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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