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WFHI review

jab mujhe laga ki sab kuch sahi hoga par sab ulta ho gaya

1 out of 51 of 5Verified customerSupport and communication

jab mujhe laga ki sab kuch sahi hoga par sab ulta ho gaya

Main support ke process se bahut disappoint hui, kyunki mujhe laga ki onboarding ke steps ek sensible order mein honge jaisa ki maine pehle kisi aur platform par dekha tha. Lekin yahan toh lagatar confusion hui, pehle mujhe dialer setup karni thi, phir database mein records daalne pade, par unke bich coordination itna poor tha ki main har step pe ruk gai thi. Support team se baat karte waqt lagta ki har banda alag-alag batata, koi clear guide nahi thi ki pehle kya karna hai phir kya. Jab maine expect kiya ki mujhe step-by-step instructions milengi, wahan mujhe khud guess lagana pada ki kaunsa tool pehle use karna hai. Is wajah se mera pura setup ka plan fail ho gaya aur time kaafi barbaad hua. Main sochti thi ki technical support mujhe easy transition provide karega, par asli mein confusion aur frustration zyada badh gayi. Agar yeh sab ek acchi logical sequence mein hota toh mera kaam asaan hota, par yeh poora process mere liye irritating nahi, bulky bhi lag gaya. Overall mujhe lagta hai ki agar onboarding aur support thoda better coordinate hota to main jaldi ready ho sakti thi, varna yeh experience mera waqt waste karne wala tha.

Shivani VohraAndhra Pradesh, IndiaExperience: Published:
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