jab mila support ko lekar thodi confusion bhi thi
Jab main pehli baar WFHI ke software se connect kar raha tha toh laga ki support team se ekdam smooth communication hogi. Par reality thodi alag thi. Kehta kuch samjhaate waqt kaafi baar mujhe khud hi apne solutions dhundhne padhe, matlab sab kuch go-to guide mein saaf nahi likha tha. Phone pe baat karte waqt bhi kabhi lagta ki banda fully ready nahi hai mere doubts clear karne ke liye, toh khud hi frustration badh jata tha. Par haan, kuch cheezein aisi bhi thi jo expected se achhi thi – jaise ki timely callbacks aur polite tone bolne ki. Overall, quality thodi mismatch feel hui kyunki software toh kaam karta tha par support or communication ka level best nahi tha. Mujhe laga tha ki inke paas har baar ready solution hoga, lekin mujhe zyaada khud hi try karna pada problems samajhne aur fix karne ke liye. Shayad main zyada expect kar raha tha, par yeh thoda aur improve karna chahiye.