Jab lagta toh sab theek tha, par phir wapas wahi baat repeat hui
Main software use karte karte support se contact kar raha tha, par kabhi kabhi lagta tha ki process mein thodi lambi waiting ho rahi hai. Pehli baar jab issue samjhana pada toh mujhe do baar same baat repeat karni padi, matlab support ko bhi shayad clarity nahi thi. Lekin jab se training complete ki aur dialer use karna shuru kiya, toh ye issues kam hone lage. Lekin fir kabhi kabhi update ke baad software slow ho jata hai, aur mujhe phir support ko call karna padta hai. Support team acche hain, vo samajhne ki koshish karte hain, par ye jo back and forth hai na woh kabhi kabhi frustrate karta hai. Matlab overall service theek thi, support ka ek hi confusion moment tha jo repeat hota raha, par dusri taraf training aur database feature mujhe kaafi madad kiya. Bas ek ajeeb feeling thi ki kabhi kabhi patience test ho jata hai before sab clear hota.