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WFHI review

jab lagta hai support chalega, par fir thoda confuse ho jata hai

3 out of 53 of 5Verified purchaseSupport and communication

jab lagta hai support chalega, par fir thoda confuse ho jata hai

Toh main soch raha tha ki support experience smooth hoga jaise description main pada tha, par thoda mixed mila mujhe. Pehli baar call karte waqt laga ki bas, ab sab samajh aayega aur issue resolve ho jayega, par tab thoda delay aur waiting time bada frustrating tha. Baad mein, jab main dusre attempts kiye, toh response thoda faster mila, par kabhi kabhi lagta tha ki support team mere specific problems ko fully catch nahi kar pa rahe hain. Ye baat thodi disappointing thi, kyunki main sochta tha ki training aur quick telephonic help se kaafi smooth experience milega. Database aur dialer tools ke baare mein queries kuch samay mein solve ho gaye, par mujhe lagta hai ki documentation thoda aur detailed ho toh shayad better hota. Overall, main kahunga ki support satisfactory tha lekin mere expectations ke hisab se exact match nahi tha poori tarah. Uss ek moment jab samajh aaya ki kuch serious attention milega, wo bhi thoda short-lived tha. Support ke baare main mera perception ab thoda mixed hi hai.

Jayant SarafMeghalaya, IndiaExperience: Published:
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