jab lagaa ki support smooth chalega, tabhi sab ulta ho gaya
Mehnat se system setup kar raha tha jab initial days mein support ne mujhe thoda pareshan kiya. Shuruat mein laga tha ki jab phone uthayenge toh turant help mil jayegi, par din beet gaye aur response time bada kharab tha. Basically wo moment jab mujhe realize hua ki shayad support waisa helpful nahi hoga jaisa first call par laga tha, woh kabhi friendly nahi tha. Maine baar baar support se connection banane ki koshish ki, lekin ya toh voice clarity kam thi ya unhone issues ko clearly samajhne mein der ki. Hamesha yeh lagta tha ki jaise mujhe apne aap hi department ke andar queries ko sort karna pad raha hai. Slow response aur baar baar baar baar same cheez repeat karni padti thi ki haan, mujhe samajh nahi aa raha ki process kis tarah chalega. Ye daily basis ka experience thoda disappointing raha kyunki continuous work mein dikkat hui. Support ka itna bad impression bana ki main soch rahi thi kya ye software use karna chhod dun, par baki features theek hain to main abhi ruk rahi hoon dekhne ki support mein koi sudhar hota hai ya nahi.