Jab laga samay suit karta nahi toh frustration badhta hai
Main expect kar rahi thi ke support waale mere kaam ke ghanto ke hisaab se flexible honge, par jab main actual mein unke saath baat kar rahi thi toh pata chala ki unke timing mere kaafi alag hain. Jab main lunch break par hoti thi, tab unka dialer ya telephonic support available nahi tha, ye baat mujhe kaafi problem create karti thi. Training ke dauran bhi yeh cheez clear nahi thi, ki support kab mil sakta hai, toh main confused ho gayi thi. Onboarding flow fast tha, par jab main kisi urgent sawaal ke saath unko call karti thi, toh response delay hota tha. Database feature theek tha, par woh support timing ki wajah se meri workflow thodi disturbed hoti thi. Automatic updates kaafi baar chhote bugs lekar aate rahe, jo ki mere use ke liye irritate karne wale the. Overall, main samajhti thi ki wo thode flexible honge, par aisa nahi hua, bas dialer theek tha, uske alawa kaafi frustration rahi mujhe is baat pe.