Jab laga ke support theek hai, par phir wait aur dobara samjhana hua
Mujhe laga tha ki support thoda zyada smooth hoga, par shayad maine zyada expect kar liya tha. Pehle hi call pe mujhe kaafi der tak wait karna pada, jo ki thoda frustrating tha. Phir jab baat karne ko mila, tab bhi kai baar mujhe apni problem dobara explain karni padhi, kyunki pehle se record check nahi hota lagta tha. Mujhe ye thoda ajeeb laga, kyunki mujhe lagta hai ki support team ko database ya software ki details mil jani chahiye pehle se, taa ki fast help mile. Signature aur payment process mein toh koi issue nahi tha, wo straightforward tha aur timely tha, is baat ko main appreciate karti hoon. Lekin wo baar-baari ke connections aur repetition wali baatein mein thodi patience test hui. Jo training di gayi thi, wo achhi thi but jab technical difficulty hoti thi, toh us samay help milna thoda slow lagta tha. Mera yeh anubhav raha ki software updates smooth the, par support calls mein thoda wait aur dobara same baat repeat karni padti thi, jo mujhe theek nahi laga. Overall, mujhe yeh realization tab hua jab maine support se baar baar contact kiya, that it's not fully seamless and thoda improve kiya ja sakta hai.