Skip to main content

WFHI review

jab labels samajh nahi aaye to frustration badh gayi

1 out of 51 of 5Verified customerSupport and communication

jab labels samajh nahi aaye to frustration badh gayi

Mai ek din support call kar raha tha jab mujhe ek button dikh raha tha jiska label 'Activate Workflow' tha, par jab maine click kiya toh kuch bhi activate nahi hua. Mujhe laga shayad main galat button dhoond raha hoon, toh mai dubara manuals padne laga, par wahan bhi clear explanation nahi thi ki ye button exactly kya karta hai. Is moment pe mujhe laga ki shayad ye software ya support team ne itna achha interface nahi banaya jo main easily samajh sakun. Poori call ke dauran jo instructions di gayi thi, wo bhi kaafi vague thi. Mujhe yeh samajh nahi aaya ki main kaunse step pe khada hoon aur kya karna chahiye. Thoda emotional frustration bhi badh gaya is problem ki wajah se, kyunki workflow setup mein delay ho gaya. Mujhe lagta hai ki agar labels thode aur descriptive hote, ya training modules mein clear examples diye hote, toh ye confusion avoid ho sakta tha. Overall, ye ek moment tha jab mujhe laga ki software mujhe guide karne mein fail ho raha tha aur main zyada support lene ki zarurat mehsoos kar raha tha.

Abhay ZachariahMadhya Pradesh, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy