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WFHI review

Jab finally samajh aaya tab thoda acha laga

3 out of 53 of 5Unverified experienceSupport and communication

Jab finally samajh aaya tab thoda acha laga

Support team se phone par baat karte karte mujhe lag raha tha ki main apni baat baar baar dohra raha hoon. Kabhi kabhi mujhe wait karna padta tha problem solve karne ke liye, aur thoda tedious lagta tha ye cycle. Lekin jab last mein mein ne dialer ki settings wale help instructions dhyan se padha, tab mujhe samajh aaya ki issue kaha tha. Wait karne ka hisaab bhi clear hua. Software ki database feature use karne mein koi dikkat nahi thi, par support communication mein itni baar repeat hone wali baat ne thoda time waste kiya. Mujhe lagta hai ki agar interactions thode better organized hote, toh ye experience acha hota. Phir bhi jab point samajh aaya, tab thoda relief hua though kabhi kabhi waiting period frustrating tha. Overall support mujhe mixed laga kyunki clarity kabhi thi toh kabhi nahi.

Nachiket RaghavanSikkim, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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