Jab finally click hua, tab pata chal gaya yeh support ka level
Pehle toh support se kiya contact, thoda confusion tha kya expect karna chahiye, par jaise-jaise din beet te gaye, lag raha tha ki proper follow-up ho raha hai. Rozana basis pe jab problems ke baare mein baat karta tha, unhone generally achha response diya aur phone pe bhi kaafi samay milta tha. Lekin ek problem yeh thi ki kabhi-kabhi response thoda slow lagta tha, matlab line hold pe zyada time lagta, jo irritating tha. Dialogue hone ke baad mujhe laga ki process smooth hona chahiye, toh usmein thoda margin de sakte hain. Par overall hai ki service mein improvement dikhti hai jahan tak daily communication ka sawal hai. Ek baar jab system update hua toh technical support ne jo clarity di, usne mera kaafi doubt clear kiya aur tab click hui ki haan yeh log samajh rahe hain meri problem. Thoda aur quickness agar ho jaata toh five star tha, abhi four hi dena padega. Lekin haan, daily routine mein communication theek tha aur support ka feel bhi bana raha, yahi mujhe sabse zyada accha laga.