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WFHI review

jab din raat ki support samajh nahi aayi

3 out of 53 of 5Unverified experienceSupport and communication

jab din raat ki support samajh nahi aayi

Main shuru mein support theek se nahi samajh paayi thi, specially jab daily basis par software use kar rahi thi. Pehli baar to sab kuch thoda confusing lag raha tha, calls connect hone mein delays hote the aur database sync karna bhi inconsistent tha. Par dheere-dheere thoda behtar hone laga, matlab exact wo moment nahi aaya jab sab smooth chalne laga, magar thodi problems kam ho gayi. Telephonic support se baat karne par lagta tha ki wo bhi sometimes same confusion mein hain ya phir solution dene mein delay hota hai. Communication thoda formal lagta tha aur kabhi kabhi response late aate the, jo frustrating tha. Mujhe lagta hai ye system un logon ke liye accha ho sakta hai jo technology ko lekar thode patient hain aur jo chhoti-moti glitches ko tolerate kar sakte hain. Bas main chahungi ki support thoda zyada proactive rahe taki roz ke use mein zyada confidence aaye aur frustration kam ho.

Manisha RaghavanHimachal Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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